Notes on making AI useful at work.

Company adoption

An AI rollout can remove drafting while adding review, exception handling, surveillance, and accountability. A work-delta review makes that transfer visible before launch.

AI infrastructure

Two ordinary writes create a crash gap between an agent's decision and its external effect. Commit the decision and an outbox event together, then let a conventional relay handle delivery.

Company adoption

A steering committee cannot own the daily decisions inside every AI-assisted process. Define who owns the governance system, the workflow, the platform, specialist review, and residual risk.

AI infrastructure

A task marked running can stay stuck after a worker dies, then collide with a replacement if the old worker returns. Expiring leases make ownership recoverable; guarded writes keep stale workers from acting.

Company adoption

A completion record says someone received training. A useful AI literacy programme shows that they can recognize the limits, data boundaries, review duties, and escalation points of the AI-assisted work they actually perform.

AI infrastructure

A schema can make an agent's output parseable without making the requested action correct or permitted. Put a conventional policy-enforcement layer between model proposals and production writes.